Skip to main content

Game FAQ

Find the answers to some of the most common questions and problems here.

Multiplayer

If you have issues with co-op/multiplayer

  • Make sure you are online
  • Make sure you've invited at least one player
  • Try hosting with both normal and legacy hosting mode
  • Disable firewall
  • Make sure all the players have the same game version.
  • Make sure that if you are playing a workshop map, all the players have it installed (just click Subscribe in the Workshop)
  • Try restarting your PC

Steam specific issues

  • Make sure you're online and connected to Steam
  • Check if Steam servers are down
  • Verify game files on Steam (right click the game in the Steam library > Properties > Local files > Verify...)

Options

Additional Optimizations

Simulates a low performance device.

Gives you all the small optimizations across the game:

  • Removes particles when interacting with specific objects (like on The Top with rotating spheres or thunder in Brain Checkup)
  • Decreasing the detail level of Water system on the level if there is one
  • Replacing some high-detail objects with low-detail version of them (like a toy house on The Attic)
  • Removes some objects from the level that can cause bad performance
  • Bigger thresholds when calculating should an object be moved in coop syncing.
  • Enabled distance-based occlusion on custom levels. The level will have object popping.

Note: If you're in-game and toggle this option, you'll need to restart the level to see the changes take effect.